Hi, everyone.

We have identified an issue where players are unable to collect mailbox items due to an 'Unknown Error' message.

The Asda development team is investigating the issue for resolution.

We will strive for a swift resolution. 
We sincerely apologize for any inconvenience caused.

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The mailbox error issue has been resolved.

Please log back in and claim the items in your mailbox.

Regards, 
AG Team